FAQ
Find answers to common questions about our services.
Processing a new BPKB usually takes 3-5 business days, depending on document completeness and service demand.
Requirements include a declaration letter, copy of ID card, copy of STNK, and proof of sale transaction.
You can pay vehicle tax directly at our counter by bringing your STNK and paying the applicable rate.
Yes, we handle BPKB applications for used vehicles by providing transaction documents and ownership certificates.
To renew your STNK, bring your old STNK, pay the tax, and fill out the form available at our counter.
Our services are open to all Indonesian citizens, not limited to Cilacap residents.
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